Hire a preferred contractor1 in your area

We recommend only licensed and certified contractors.

Contractors you can trust

When it comes to repairing damage to your home and/or property, it's important to use a reputable company. When you use our preferred contractors1, you can rest assured you're using certified professionals with specialized training to handle your damage.

Why use a preferred contractor1?

Who does your repairs is up to you, but here are a few reasons we recommend using a preferred contractor1 for your claim.

  • Quality: Our program includes only professionally licensed, certified vendors who've undergone a background check and use techniques meeting industry standards.
  • Fast service: Typically, our vendors contact the customer within one hour after the claim is filed and arrive at the home within four hours.
  • Efficiency: Liberty Mutual's claims team works closely with vendors to coordinate and monitor the drying process.
  • Value: Program vendors have agreed to complete the work at pre-negotiated rates, and bills go directly to Liberty Mutual for payment.

Our claims team can help you find preferred contractors1 in your area.

Contractor looking at Clipboard

What you'll need to file a claim online

To make it easy for you, you'll just need the basics
  • Your username and password
  • The approximate date of the incident
  • General details of what happened
Other information, like a police report number or names of anyone else involved, can be added later, if applicable.
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Download our app to file and manage your claim faster

Download our mobile app-it's the easiest way to manage your policy

  • Easily file and track your claim
  • Take damage photos for an estimate
  • Call 24-Hour Roadside Assistance
  • Make policy changes
  • And more

Open the camera on your phone, hold it up to the QR code, and tap the link to download

Use the QR code below to download the Liberty Mutual mobile app. Turn on the camera on your smartphone, then hold it up to the respective QR code below to download.
QR code for mobile app download
hand holding a phone

Preferred contractor frequently asked questions