Hire a preferred contractor1 in your area

We recommend only licensed and certified contractors.

Contractors you can trust

When it comes to repairing damage to your home and/or property, it's important to use a reputable company. When you use our preferred contractors1, you can rest assured you're using certified professionals with specialized training to handle your damage.

Why use a preferred contractor1?

Who does your repairs is up to you, but here are a few reasons we recommend using a preferred contractor1 for your claim.

  • Quality: Our program includes only professionally licensed, certified vendors who've undergone a background check and use techniques meeting industry standards.
  • Fast service: Typically, our vendors contact the customer within one hour after the claim is filed and arrive at the home within four hours.
  • Efficiency: Liberty Mutual's claims team works closely with vendors to coordinate and monitor the drying process.
  • Value: Program vendors have agreed to complete the work at pre-negotiated rates, and bills go directly to Liberty Mutual for payment.

Our claims team can help you find preferred contractors1 in your area.

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What you'll need to file a claim online

To make it easy for you, you'll just need the basics
  • Your username and password
  • The approximate date of the incident
  • General details of what happened
Other information, like a police report number or names of anyone else involved, can be added later, if applicable.
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Manage your claims with the Liberty Mutual app today!

Manage your claims with the Liberty Mutual app today!

The fastest, easiest way to manage your insurance.

File your claims

File claims in as little as 10 minutes.

Track your claim

We make it easy to check the status of your claim right from the app.

The fastest, easiest way to manage your insurance.

File your claims

File claims in as little as 10 minutes.

Track your claim

We make it easy to check the status of your claim right from the app.

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Preferred contractor frequently asked questions